Terms of Usage

Subscription and Session Booking

Subscribers of the 4, 8 and 12 week subscription plans can book one-on-one wellbeing sessions with a Resident Therapist or Senior Psychologist at Heart It Out based on the duration and tier of therapist they have made the payment for.

Session Cancellation/Rescheduling/ No-show

The Subscription allows users to book one session per week for a period of 4, 8 or 12 weeks. To ensure fair usage, no re-schedules or cancellations are allowed once the session is booked. In the case of no-shows the users subscription can be suspended if they do not respond to requests from the Care team.